Refund Policy

Last updated: May 2025
At HyreSense, we strive to provide a transparent and fair experience to all our users.

1. Subscription-Based Services

HyreSense offers subscription-based services for job seekers, recruiters, and business professionals. Once a subscription is purchased, refunds are generally not provided, as digital services are activated immediately.

However, a refund may be considered if:

  • The payment was deducted but the service was not activated, or
  • There was a technical error from HyreSense’s end.

All refund requests must be raised within 7 days of payment.

2. Mock Interviews & Premium Services

For paid mock interviews, mentorship sessions, or premium features:

  • Refunds will not be issued once the service is delivered or scheduled.
  • If the service is cancelled by HyreSense or a technical failure occurs, a full or partial refund may be processed based on the situation.
3. Recruiter & Employer Services

Payments made by recruiters or employers for job postings, branding, or hiring solutions are non-refundable once the service has started.

In case of duplicate payments or system errors, refunds will be evaluated on a case-by-case basis.

4. Refund Processing Time
  • Approved refunds will be processed within 7–10 business days.
  • The amount will be credited back to the original payment method used during the transaction.
  • Any payment gateway or bank processing charges may be deducted where applicable.
5. Cancellation Policy
  • Users may cancel their subscription at any time.
  • Cancellation will stop future renewals, but no refund will be issued for the current billing cycle.
6. Chargebacks & Disputes
  • In case of chargebacks raised through the payment gateway or bank, HyreSense reserves the right to suspend or terminate the associated account until the issue is resolved.
  • Users are encouraged to contact HyreSense support before initiating any chargeback.
7. Contact Information

For any refund-related queries, please contact us at:
📧 Email: connect@hyresense.com
🌐 Website: www.hyresense.com

8. Policy Updates

HyreSense reserves the right to update or modify this Refund Policy at any time without prior notice. Any changes will be reflected on this page.